Privacy Policy

Last updated: October 1st 2024

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our app ("the App"). By using the App, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: This includes contact details such as your name, phone number, email address and your company name. This information is primarily collected during user registration or when you update your profile.
  • Order and Client Data: Supervisors and clients may provide order and client information, including pickup requests, delivery details, and client contacts.
  • Location Data: With your permission, we may collect your location to schedule and manage pickups.
  • Device Information: We collect information about the device you use to access the app, including IP address, operating system, and app usage data.

2. How We Use Your Information

We use the information we collect to:

  • Manage pickup and delivery orders.
  • Enable communication between supervisors and clients.
  • Notify you of order updates and important alerts.
  • Improve the functionality and performance of the App.

3. Sharing Your Information

We do not share your personal information with third parties except:

  • When required by law or legal process.
  • To enforce our Terms of Service or protect our rights.
  • With your explicit consent.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to access, update, or delete your personal information at any time.

6. Data Retention and Account Deletion

We store your personal data for as long as your account is active or as needed to provide you with services. If you wish to delete your account and all associated data, you may follow the instructions on our Account Deletion Page.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@suchitrafabrics.com